--- title: Delivery Apps and Doshii - FAQs description: In this article we answer some commonly asked questions about the Uber Eats and DoorDash integrations with Doshii --- [Skip to content](https://support.doshii.com/delivery-apps-and-doshii-faqs#main-content) English Show submenu for translations [Create a support ticket](https://support.doshii.com/kb-tickets/new?hsLang=en) ![Doshii\_Logo\_1.png\]](https://support.doshii.com/hs-fs/hubfs/Doshii_Logo_1.png?height=48&name=Doshii_Logo_1.png) Open main navigation Close main navigation - English Show submenu for translations - [Create a support ticket](https://support.doshii.com/kb-tickets/new) - Go to doshii.com Go to doshii.com How can we help you? - There are no suggestions because the search field is empty. 1. [Doshii Venue Support Guide](https://support.doshii.com/?hsLang=en) 2. [Connecting your apps](https://support.doshii.com/connecting-your-apps?hsLang=en) 3. [Ordering apps](https://support.doshii.com/connecting-your-apps?hsLang=en#ordering-apps) # Delivery Apps and Doshii - FAQs ## In this article we answer some commonly asked questions about the Uber Eats and DoorDash integrations with Doshii ### **How do I manage my menu?** Your Delivery App menu tools will be turned off when the integration is activated, so you will need to use Doshii's Menu Management tools to make changes to your menu.  After the Doshii team builds your initial menu, you are responsible for ongoing edits.To learn how to link, edit and unlink items in your integrated Delivery App menu, as well as control item availability you can view our help articles on Doshii Menu Management [here](https://support.doshii.com/menus/getting-started-with-menu-manager?hsLang=en). ### **Does Doshii support multiple and timed menus?** Yes, Doshii can support multiple menus for our Delivery Apps and menus that are available at different times. There are some restrictions relating to our Virtual Brands, please contact Doshii Customer Success to discuss. ### **Can I cancel a Delivery App order?** Yes, you can cancel an order via your tablet, however please be aware that while Doshii will receive the update it may still show as a successful order in your POS, not a cancelled order - this will impact your POS reporting. If you cancel the order on your tablet, you may need to manually void the order in your POS, to maintain the integrity of your POS data. ### **Can I cancel an item in a Delivery App order?** Yes, you can cancel an item in an order via your tablet, however please be aware that Doshii will not receive the update to the order and it will therefore show the original order in your POS, not the amended order - this will impact your POS reporting. If you cancel an item on your tablet, you may need to manually void the item in the order on your POS, to maintain the integrity of your POS data. ### **Can I pause my Delivery App** **store?** Yes, you can pause your store using Doshii's Menu Management tools. For more information see [here](https://support.doshii.com/busy-mode-pause-store?hsLang=en). ### **Can I notify of a delayed delivery?** You can notify of a delayed delivery using your Delivery App tablet, but not via Doshii. ### **Do you support Holiday Hours?** Yes, you can use our [Menu Hours](https://support.doshii.com/menu-manager-operating-hours?hsLang=en) to set any specific holiday period trading hour changes.  If you have any questions related to how to set these, please reach out to Doshii Customer Success using our support form and we will be happy to help you manage this.  ### **Can I change some of the initial Delivery App integration setup?** Yes, other than turning your Delivery App menu manager tools back on, the initial setup can be changed at your request. We recommend these initial settings based on our experience, but the decision on how you want to handle orders flows is ultimately yours. ### **How do I control item availability?** Availability should be set within Doshii via our Menu Manager - you can easily toggle items on and off and changes will update to your Delivery App menu store immediately. You can read about availablity [here](https://support.doshii.com/menu-operating-hours/managing-item-availability?hsLang=en). If you make changes to item availability on your Delivery App tablet, this will also be reflected in your online menu, but these updates do not get sent to Doshii.  If you subsequently update your menu in Doshii, the availability set on your tablet will be overwritten by the availability in your Doshii menu. For this reason, we recommend only using Doshii Menu Manager to control availability.  - [Getting started](https://support.doshii.com/getting-started?hsLang=en#main-content) - [POS connection guides](https://support.doshii.com/getting-started?hsLang=en#pos-connection-guides) - [Connecting your apps](https://support.doshii.com/connecting-your-apps?hsLang=en#main-content) - [Ordering apps](https://support.doshii.com/connecting-your-apps?hsLang=en#ordering-apps) - [Rostering apps](https://support.doshii.com/connecting-your-apps?hsLang=en#rostering-apps) - [Business management apps](https://support.doshii.com/connecting-your-apps?hsLang=en#business-management-apps) - [Menus and operating hours](https://support.doshii.com/menus-and-operating-hours?hsLang=en#main-content) - [Getting started with menus in Doshii](https://support.doshii.com/menus-and-operating-hours?hsLang=en#getting-started-with-menus-in-doshii) - [Doshii Menu Manager](https://support.doshii.com/menus-and-operating-hours?hsLang=en#doshii-menu-manager) - [Doshii Dashboard (advanced users)](https://support.doshii.com/menus-and-operating-hours?hsLang=en#doshii-dashboard-advanced-users) - [Managing operating hours](https://support.doshii.com/menus-and-operating-hours?hsLang=en#managing-operating-hours) - [POS menu troubleshooting guides](https://support.doshii.com/menus-and-operating-hours?hsLang=en#pos-menu-troubleshooting-guides) - [Orders and docket printing](https://support.doshii.com/orders-and-docket-printing?hsLang=en#main-content) - [Customising dockets](https://support.doshii.com/orders-and-docket-printing?hsLang=en#customising-dockets) - [POS reporting](https://support.doshii.com/orders-and-docket-printing?hsLang=en#pos-reporting) - [Troubleshooting printing issues](https://support.doshii.com/orders-and-docket-printing?hsLang=en#troubleshooting-printing-issues) - [Managing your Doshii account](https://support.doshii.com/managing-your-doshii-account?hsLang=en#main-content) - [Subscriptions and billing](https://support.doshii.com/managing-your-doshii-account?hsLang=en#subscriptions-and-billing) - [Contact support](https://support.doshii.com/contact-support?hsLang=en) # Doshii Connect Pty Ltd Doshii Help Center Copyright © 2026, Doshii Connect Pty Ltd