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Menu Manager: Busy Mode - Pause your Store

In this article:

Why use Busy Mode?

The Busy Mode feature is designed to give you the power to pause your store. It is ideal for managing unplanned or unexpected situations, such as busy periods, staff shortages, or simply closing earlier than the standard trading hours.
This feature will temporarily close your store (on the Supported Apps), preventing your customers from placing new orders during that time.

Supported Apps

Busy Mode - Pause Store currently works with the following apps:

  • Uber Eats
  • Doordash
  • Menulog
  • Skip
  • Loke
If the app you are looking for is not supported, please let us know here - simply click "Submit Idea" at the top right of the screen and let us know what you would like to see.

How to set Busy Mode

To use Busy Mode, you need to log into Doshii's Menu Manager as normal:

  1. Log in to your Doshii account and click the “Busy mode” in the sidebar menu.

  2. If you have multiple venues connected with Doshii, make sure you select the correct location from the drop down venue list at the top left of your screen.

If you press it, the following page opens up:

Here, you can set the time for which you would like all your supported App Menus to be Paused and stopped from receiving orders from your customers.

  • Firstly, set the time you would like your App Menu(s) to be paused.

We have a huge range of options that space from 15 minutes up to 24 hours!

  • Then, press Save to send the instructions to all your app menus.
You will see a green bar at the bottom of the page that confirms the information has been sent correctly!


Once the hours have been applied, you will be able to see the resume time of the specific app menu (in black) in its relevant tile on the main menus page.

In the above example, we have set our App menus to be closed for:
- 30 minutes
The Menu tiles shows the time the menus will become available for ordering again

How to revert Busy Mode

Your app menu(s) will automatically become available again once the period of time you choose has passed, without any further action from you.

However, if your store is currently paused and you want to change it back to being available before the end time previously set:

  • Navigate to the Busy Mode page
  • When the page opens, select Available and press Save
  • That's it! The information will be sent to the Apps, and the pausing time will be removed, so customers will be able to place orders for those Apps again.


If you have any questions or need assistance, please feel free to use this form to reach out to our friendly Customer Success team.