--- title: Add, edit and remove Special hours with Doshii Managed Menus description: Manage Special hours in Doshii Connect for Doshii Managed Menus. Adjust opening hours, schedule temporary closures, close online ordering for specific dates, and edit or remove Special hours for Uber Eats and DoorDash. --- [Skip to content](https://support.doshii.com/add-edit-and-remove-special-hours-with-doshii-managed-menus#main-content) English Show submenu for translations [Create a support ticket](https://support.doshii.com/kb-tickets/new?hsLang=en) ![Doshii\_Logo\_1.png\]](https://support.doshii.com/hs-fs/hubfs/Doshii_Logo_1.png?height=48&name=Doshii_Logo_1.png) Open main navigation Close main navigation - English Show submenu for translations - [Create a support ticket](https://support.doshii.com/kb-tickets/new) - Go to doshii.com Go to doshii.com How can we help you? - There are no suggestions because the search field is empty. 1. [Doshii Venue Support Guide](https://support.doshii.com/?hsLang=en) 2. [Menus and operating hours](https://support.doshii.com/menus-and-operating-hours?hsLang=en) # Add, edit and remove Special hours with Doshii Managed Menus ## Use Special hours in Doshii Connect to make one-off changes to your online ordering hours for public holidays, special events or temporary closures, without affecting your regular trading hours. Special hours override your regular menu hours for the dates you select and sync those changes to your supported delivery partners. With Special hours, you can: - Adjust your opening and closing times for specific dates. - Close your online ordering menus for a single day or date range. - Schedule a temporary closure during part of the day. - Edit or remove previously scheduled Special hours. ### Before you begin This article applies to venues using **Doshii Managed Menus**. If your venue uses **POSync**, refer to [**Add, edit and remove Special hours with POSync**](https://doshii-4022360.hs-sites.com/add-edit-and-remove-special-hours-with-posync?hsLang=en). Special hours are currently: - Available for **Uber Eats** and **DoorDash** only. - Supported for venues using a **single menu**. - Not currently supported for timed menus or Virtual Brands. > **Important:** All trading hours configured in Doshii override the hours set directly in > Uber Eats and DoorDash. To avoid conflicting schedules, manage your online ordering hours > in **Doshii only** rather than updating them separately in your delivery apps. ### How to add Special hours #### Step 1 — Open Special hours 1. Log in to Doshii Connect. 2. Select your venue. 3. From the left-hand menu, select **Special hours**. **![](https://support.doshii.com/hs-fs/hubfs/Your%20paragraph%20text%20(14).png?width=670&height=376&name=Your%20paragraph%20text%20(14).png)** #### Step 2 — Add Special hours Select **+ Add Special hours** to open the scheduling panel. ![](https://support.doshii.com/hs-fs/hubfs/Your%20paragraph%20text%20(15).png?width=670&height=376&name=Your%20paragraph%20text%20(15).png) #### Step 3 — Select your date or date range Under **Type**, choose how you'd like to schedule your Special hours: - **Single Date** – Set Special hours for one specific day. - **Date Range** – Apply Special hours across multiple consecutive days. Select your preferred option and enter the date or date range you'd like to update. ![](https://support.doshii.com/hs-fs/hubfs/Your%20paragraph%20text%20(16).png?width=670&height=376&name=Your%20paragraph%20text%20(16).png) #### Step 4 — Configure your Special hours Choose how you'd like online ordering to operate on the selected date or dates. #### Option A — Adjust your trading hours Under **Schedule dates and times**, enter your preferred **Open time** and **Close time**. If you need to temporarily pause online ordering during the day, select **+ Add hours** to create an additional trading period. This can be useful for one-off closures such as a private function, venue maintenance or a special event. ![](https://support.doshii.com/hs-fs/hubfs/Your%20paragraph%20text%20(18).png?width=670&height=376&name=Your%20paragraph%20text%20(18).png) #### Option B — Close online ordering for the day Select **Closed all day** if your venue won't be accepting online orders on the selected date or dates. When this option is selected, you won't need to enter opening or closing times. ![](https://support.doshii.com/hs-fs/hubfs/Your%20paragraph%20text%20(19).png?width=670&height=376&name=Your%20paragraph%20text%20(19).png) #### Step 5 — Save your Special hours After confirming your settings are correct, select **Save**. A confirmation message will appear and your scheduled Special hours will be displayed on the Special hours page. ### Verify your Special hours To confirm your Special hours have been saved successfully: 1. Return to the **Special hours** page. 2. Locate your scheduled entry. 3. Confirm the dates, times and closure settings are correct. ![](https://support.doshii.com/hs-fs/hubfs/Your%20paragraph%20text%20(21).png?width=670&height=376&name=Your%20paragraph%20text%20(21).png) ### How to edit Special hours #### Step 1 — Find your scheduled Special hours Navigate to **Special hours**. Locate the Special hours entry you want to update. #### Step 2 — Edit your Special hours Select the **pencil icon** beside the relevant entry. From here, you can: - Update the date or date range. - Change trading hours. - Enable or remove a full-day closure. - Select **+ Add hours** to create an additional trading period. - Select the **trash icon** beside an opening period to remove it. ![](https://support.doshii.com/hs-fs/hubfs/Your%20paragraph%20text%20(22).png?width=670&height=376&name=Your%20paragraph%20text%20(22).png) #### Step 3 — Save your changes Once you're happy with your changes, select **Update**. A confirmation message will appear to let you know your Special hours have been updated. ![](https://support.doshii.com/hs-fs/hubfs/Your%20paragraph%20text%20(24).png?width=670&height=376&name=Your%20paragraph%20text%20(24).png) ### How to remove Special hours #### Step 1 — Find your scheduled Special hours Navigate to **Special hours**. Locate the Special hours entry you want to remove. #### Step 2 — Remove your Special hours Select the **trash icon** beside the relevant entry. If prompted, confirm the removal. Once removed, your regular menu hours will apply to the selected dates again. ![](https://support.doshii.com/hs-fs/hubfs/Your%20paragraph%20text%20(25).png?width=670&height=376&name=Your%20paragraph%20text%20(25).png) ### How to view upcoming Special hours When you have Special hours scheduled within the **next 7 days**, a blue notification banner appears on the **Menus** and **Special hours** pages. The banner displays a summary of your upcoming Special hours, making it easy to review upcoming changes to your trading schedule. To review or update your scheduled hours, select **Manage menu hours**. ![](https://support.doshii.com/hs-fs/hubfs/Your%20paragraph%20text%20(26).png?width=670&height=376&name=Your%20paragraph%20text%20(26).png) > **Note:** The banner only displays Special hours scheduled within the next 7 days. To view > Special hours scheduled further in advance, navigate to **Special hours**. ### Troubleshooting #### My Special hours aren't appearing in Uber Eats or DoorDash Check that: - The Special hours entry has been saved successfully. - The correct dates and times have been entered. - Your venue uses a single menu. - The delivery partner is Uber Eats or DoorDash. If the issue persists, contact Doshii Support. #### I can't see the Special hours page Special hours are only available for supported venues and delivery partners. If you believe your venue should have access to Special hours but the page isn't available, contact Doshii Support. #### My regular menu hours are still showing Special hours only apply to the specific dates you've scheduled. Outside those dates, your regular menu hours will continue to apply automatically. ### Need help? If your Special hours aren't appearing as expected in Uber Eats or DoorDash, first verify that the correct dates and times have been saved in Doshii Connect. Remember that trading hours configured in Doshii override any hours configured directly in your delivery apps. If you need further assistance, contact the [**Doshii Support team**](https://support.doshii.com/kb-tickets/new?hsLang=en) and we'll be happy to help. - [Getting started](https://support.doshii.com/getting-started?hsLang=en#main-content) - [POS connection guides](https://support.doshii.com/getting-started?hsLang=en#pos-connection-guides) - [Connecting your apps](https://support.doshii.com/connecting-your-apps?hsLang=en#main-content) - [Ordering apps](https://support.doshii.com/connecting-your-apps?hsLang=en#ordering-apps) - [Rostering apps](https://support.doshii.com/connecting-your-apps?hsLang=en#rostering-apps) - [Business management apps](https://support.doshii.com/connecting-your-apps?hsLang=en#business-management-apps) - [Menus and operating hours](https://support.doshii.com/menus-and-operating-hours?hsLang=en#main-content) - [Getting started with menus in Doshii](https://support.doshii.com/menus-and-operating-hours?hsLang=en#getting-started-with-menus-in-doshii) - [Doshii Menu Manager](https://support.doshii.com/menus-and-operating-hours?hsLang=en#doshii-menu-manager) - [Doshii Dashboard (advanced users)](https://support.doshii.com/menus-and-operating-hours?hsLang=en#doshii-dashboard-advanced-users) - [Managing operating hours](https://support.doshii.com/menus-and-operating-hours?hsLang=en#managing-operating-hours) - [POS menu troubleshooting guides](https://support.doshii.com/menus-and-operating-hours?hsLang=en#pos-menu-troubleshooting-guides) - [Orders and docket printing](https://support.doshii.com/orders-and-docket-printing?hsLang=en#main-content) - [Customising dockets](https://support.doshii.com/orders-and-docket-printing?hsLang=en#customising-dockets) - [POS reporting](https://support.doshii.com/orders-and-docket-printing?hsLang=en#pos-reporting) - [Troubleshooting printing issues](https://support.doshii.com/orders-and-docket-printing?hsLang=en#troubleshooting-printing-issues) - [Managing your Doshii account](https://support.doshii.com/managing-your-doshii-account?hsLang=en#main-content) - [Subscriptions and billing](https://support.doshii.com/managing-your-doshii-account?hsLang=en#subscriptions-and-billing) - [Contact support](https://support.doshii.com/contact-support?hsLang=en) # Doshii Connect Pty Ltd Doshii Help Center Copyright © 2026, Doshii Connect Pty Ltd